Delivery

We offer flat rate standard delivery at £3 for packages up to 2kg, and £5.10 for packages above 2kg. 

Orders above £50 qualify for FREE DELIVERY!

Delivery time is typically 2-3 working days.

We do not currently ship outside of the UK.

Returns and Refunds

We will replace or refund any damaged or faulty item. Please get in touch with us at info@mate-tea.co.uk to arrange this. 

If you wish to cancel an order, please email us at info@mate-tea.co.uk, quoting your order number. Provided your order has not been dispatched, we will issue you with a full refund. If the order has already been dispatched and the item is unwanted, it can be returned, unused for a full refund. The period for returns is 28 days. 

All returns should be sent to: Mate-tea.co.uk, 1F 31 Howe St., EH3 6TF